DNS provider guide
GoDaddy: add the client portal records
How to publish the two DNS records for your client portal address at GoDaddy. Each record below is written the way GoDaddy asks for it.
Before you start
Name servers at GoDaddy usually look like ns01.domaincontrol.com. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.
- You can add records in your GoDaddy account only while the domain uses GoDaddy name servers. If it uses other name servers, add the records where those name servers are managed.
Where GoDaddy shows the name servers
Domain Portfolio, your domain, DNS, then Nameservers shows the name servers in use.
Fill in your own values
Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.
For example portal.yourfirm.com, without https:// in front of it.
Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=
Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.
Open the DNS editor
Sign in at GoDaddy, then follow this path:
Add the TXT record
Choose Add New Record.
In Type, choose TXT.
In Name, enter the name shown in the record below.
In Value, enter the value shown in the record below.
Time to live
TTL: Keep the default of 1 hour.
Choose Save to save the record.
- Name is the prefix without the domain name, so enter only the part before your domain.
TXT record
Proves that your firm controls this address.
- Type
TXT- Name
_atlas-portal.portalFull name: _atlas-portal.portal.yourfirm.com
- Value
Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.
- TTL
Keep the default of 1 hour.
Add the CNAME record
Choose Add New Record.
In Type, choose CNAME.
In Name, enter the name shown in the record below.
In Value, enter the value shown in the record below.
Time to live
TTL: Keep the default of 1 hour.
Choose Save to save the record.
- GoDaddy allows dots inside Name but not at the start or the end, so _atlas-portal.portal and portal are both accepted.
CNAME record
Sends visitors of this address to your client portal.
- Type
CNAME- Name
portalFull name: portal.yourfirm.com
- Value
portal.wrxstack.com- TTL
Keep the default of 1 hour.
How GoDaddy names the fields
| Atlas shows | TXT record | CNAME record |
|---|---|---|
| Record type | Type | Type |
| Record name | Name | Name |
| Record value | Value | Value |
| Name form | The part before your domain | |
Things to watch at GoDaddy
- When you add more than one record before saving, the button reads Save All Records.
- Delete any existing record with the same name as your portal address before adding the CNAME record.
- A domain with Domain Protection asks for an identity code before the records are saved: the code sent by SMS or shown in your authenticator app, or a one-time password sent to the email address on the account.
Check that it worked
Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:
dig +short TXT _atlas-portal.portal.yourfirm.com
dig +short CNAME portal.yourfirm.com
nslookup -type=TXT _atlas-portal.portal.yourfirm.com
nslookup -type=CNAME portal.yourfirm.comGoDaddy says most DNS changes take effect within an hour, and can take up to 48 hours. The Propagation column on the DNS page shows how far each record has spread.
Official help from GoDaddy
The help articles GoDaddy publishes on these steps. If the screens at GoDaddy have changed, follow them.
Other providers
The notes about GoDaddy are in English, because they quote the labels GoDaddy shows on its screens. Back to the full guide