AtlasWork, planned itself.

    The AI-native, all-in-one work platform. Tasks, projects, CRM, contracts, and analytics in one calm workspace.

    System status
    • SSO
    • SCIM
    • Two-factor sign-in
    • Audit log

    Product

    • Overview
    • PDF tools
    • Diagram tools
    • People & HR
    • Integrations
    • Marketplace
    • Pricing

    Resources

    • Guides
    • Glossary
    • Compare
    • Docs
    • API reference
    • Support
    • Changelog
    • Status

    Company

    • About
    • Careers
    • Press
    • Contact

    Legal & trust

    • Trust center
    • Security
    • Privacy
    • Terms
    • DPA
    • GDPR
    • SLA
    • Refunds
    • Google API data
    Atlas, a product by wrxstack.com·© 2026 wrxstack·All rights reserved
    PrivacyTermsSecurityStatus

    You are in control of your cookies

    Atlas uses strictly necessary cookies to keep you signed in. With your consent, we add anonymized product analytics, conversion attribution, and remembered preferences. Change your mind any time at /privacy/cookies.

    Off until you agree · Change it any time

    • NecessaryAlways on
    • AnalyticsOpt-in
    • MarketingOpt-in
    • PreferencesOpt-in
    Still loading. Try again in a moment.Still loading. Try again in a moment.Still loading. Try again in a moment.
    Skip to documentation
    Docs
    Back to Atlas

    Start here

    • Overview

    Developer

    • REST API guide
    • Authentication
    • API reference
    • MCP (AI agents)
    • MCP tools reference
    • SDKs
    • Quick actions
    • Changelog

    Webhooks

    • Overview
    • Quickstart
    • Events
    • Payloads and headers
    • Security and signing
    • Delivery and retries
    • Managing via API

    Connect

    • Connectors
    • Integrations

    Product

    • Collaboration and chat
    • Signing in and security
    • Client portal
    • Client portal domains

    Reference

    • Glossary
    • Keyboard shortcuts
    • Module reference

    DNS provider guide

    Namecheap: add the client portal records

    How to publish the two DNS records for your client portal address at Namecheap. Each record below is written the way Namecheap asks for it.

    Before you start

    Name servers at Namecheap usually look like dns1.registrar-servers.com. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.

    • Host records can be edited only while the domain uses Namecheap BasicDNS, PremiumDNS or FreeDNS. With Namecheap Web Hosting DNS, add the records in cPanel instead. With custom name servers, add them where those name servers are managed.
    • Switching name servers does not carry host records across, so add the records after any switch.

    Where Namecheap shows the name servers

    Domain List, Manage, then the Nameservers section shows which DNS the domain uses.

    Fill in your own values

    Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.

    For example portal.yourfirm.com, without https:// in front of it.

    Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=

    Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.

    A new address waiting for its DNS records, with the TXT and CNAME records to publish.
    A new address waiting for its DNS records, with the TXT and CNAME records to publish.

    Open the DNS editor

    Sign in at Namecheap, then follow this path:

    1. Domain List
    2. Manage (next to your domain)
    3. Advanced DNS

    Add the TXT record

    1. 1

      Choose Add New Record.

    2. 2

      In Type (TXT Record), choose TXT.

    3. 3

      In Host, enter the name shown in the record below.

    4. 4

      In Value, enter the value shown in the record below.

    5. 5

      Time to live

      TTL: Leave the TTL as it is.

    6. 6

      Choose Save All Changes to save the record.

    • Namecheap adds your domain to every name automatically. Typing the domain as well produces a name with the domain in it twice.

    TXT record

    Proves that your firm controls this address.

    Type (TXT Record)
    TXT
    Host
    _atlas-portal.portal

    Full name: _atlas-portal.portal.yourfirm.com

    Value

    Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.

    TTL

    Leave the TTL as it is.

    Add the CNAME record

    1. 1

      Choose Add New Record.

    2. 2

      In Type (CNAME Record), choose CNAME.

    3. 3

      In Host, enter the name shown in the record below.

    4. 4

      In Value, enter the value shown in the record below.

    5. 5

      Time to live

      TTL: Leave the TTL as it is.

    6. 6

      Choose Save All Changes to save the record.

    • The value must be a full domain name, which portal.wrxstack.com is.

    CNAME record

    Sends visitors of this address to your client portal.

    Type (CNAME Record)
    CNAME
    Host
    portal

    Full name: portal.yourfirm.com

    Value
    portal.wrxstack.com
    TTL

    Leave the TTL as it is.

    How Namecheap names the fields

    Atlas showsTXT recordCNAME record
    Record typeType (TXT Record)Type (CNAME Record)
    Record nameHostHost
    Record valueValueValue
    Name formThe part before your domain

    Things to watch at Namecheap

    • A CNAME record blocks every other record for the same Host. Remove any A, URL Redirect, ALIAS or CNAME record on your portal name first.

    Check that it worked

    Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:

    bash
    dig +short TXT _atlas-portal.portal.yourfirm.com
dig +short CNAME portal.yourfirm.com

nslookup -type=TXT _atlas-portal.portal.yourfirm.com
nslookup -type=CNAME portal.yourfirm.com

    Namecheap suggests waiting about 30 minutes for new host records.

    Both records found: the address waits for approval.
    Both records found: the address waits for approval.
    A live address, with the link your clients open.
    A live address, with the link your clients open.

    Official help from Namecheap

    The help articles Namecheap publishes on these steps. If the screens at Namecheap have changed, follow them.

    • How do I add TXT/SPF/DKIM/DMARC records for my domain?www.namecheap.comOfficial help
    • How to Create a CNAME Record For Your Domainwww.namecheap.comOfficial help
    • Why Email, Domain Redirect and Host Records cannot be changed in a Namecheap accountwww.namecheap.comOfficial help
    • How to Change DNS For a Domainwww.namecheap.comOfficial help

    What this guide could not confirm

    The help pages of Namecheap do not state the following. Where a label is missing above, look for the field described here.

    • The TTL choices are not described in the articles.

    Other providers

    The notes about Namecheap are in English, because they quote the labels Namecheap shows on its screens. Back to the full guide

    PreviousGoDaddyNextCloudflare
    About this page

    On this page

    • Before you start
    • Open the DNS editor
    • Add the TXT record
    • Add the CNAME record
    • How Namecheap names the fields
    • Things to watch at Namecheap
    • Check that it worked
    • Official help from Namecheap
    • What this guide could not confirm