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    DNS provider guide

    Squarespace Domains: add the client portal records

    How to publish the two DNS records for your client portal address at Squarespace Domains. Each record below is written the way Squarespace Domains asks for it.

    Before you start

    Formerly Google Domains.

    Name servers at Squarespace Domains usually look like ns-cloud-a1.googledomains.com. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.

    • You can edit DNS here only if the domain is registered through Squarespace or connected through Nameserver Connect. With custom name servers, records saved here do not apply.
    • Domains that moved from Google Domains are managed here now.
    • Squarespace asks for your password or a second sign-in step before it adds a record.

    Where Squarespace Domains shows the name servers

    Domains dashboard, your domain, DNS, Domain Nameservers.

    Fill in your own values

    Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.

    For example portal.yourfirm.com, without https:// in front of it.

    Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=

    Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.

    A new address waiting for its DNS records, with the TXT and CNAME records to publish.
    A new address waiting for its DNS records, with the TXT and CNAME records to publish.

    Open the DNS editor

    Sign in at Squarespace Domains, then follow this path:

    1. Domains dashboard
    2. Select your domain
    3. DNS
    4. DNS Settings
    5. Custom Records

    Add the TXT record

    1. 1

      Choose Add record.

    2. 2

      In Type, choose TXT.

    3. 3

      In Name, enter the name shown in the record below.

    4. 4

      In Text, enter the value shown in the record below.

    5. 5

      Time to live

      TTL: Keep the default of 4 hours, which Squarespace enters in seconds.

    6. 6

      Choose Save to save the record.

    • Squarespace adds your domain automatically, so enter only the part before it.

    TXT record

    Proves that your firm controls this address.

    Type
    TXT
    Name
    _atlas-portal.portal

    Full name: _atlas-portal.portal.yourfirm.com

    Text

    Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.

    TTL

    Keep the default of 4 hours, which Squarespace enters in seconds.


    Add the CNAME record

    1. 1

      Choose Add record.

    2. 2

      In Type, choose CNAME.

    3. 3

      In Name, enter the name shown in the record below.

    4. 4

      In Data, enter the value shown in the record below.

    5. 5

      Time to live

      TTL: Keep the default of 4 hours, which Squarespace enters in seconds.

    6. 6

      Choose Save to save the record.

    • The Data field cannot contain slashes or colons. Enter the target without https:// in front of it.

    CNAME record

    Sends visitors of this address to your client portal.

    Type
    CNAME
    Name
    portal

    Full name: portal.yourfirm.com

    Data
    portal.wrxstack.com
    TTL

    Keep the default of 4 hours, which Squarespace enters in seconds.


    How Squarespace Domains names the fields

    Atlas showsTXT recordCNAME record
    Record typeTypeType
    Record nameNameName
    Record valueTextData
    Name formThe part before your domain

    Things to watch at Squarespace Domains

    • A CNAME record cannot use @ as its name. That is one reason the portal needs a subdomain.

    Check that it worked

    Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:

    bash
    dig +short TXT _atlas-portal.portal.yourfirm.com
    dig +short CNAME portal.yourfirm.com
    
    nslookup -type=TXT _atlas-portal.portal.yourfirm.com
    nslookup -type=CNAME portal.yourfirm.com

    Squarespace says a change to your records can take 24 to 48 hours.

    Both records found: the address waits for approval.
    Both records found: the address waits for approval.
    A live address, with the link your clients open.
    A live address, with the link your clients open.

    Official help from Squarespace Domains

    The help articles Squarespace Domains publishes on these steps. If the screens at Squarespace Domains have changed, follow them.

    • Edit your domain's DNS recordssupport.squarespace.comOfficial help
    • DNS records for web hostingsupport.squarespace.comOfficial help
    • Review, change, or reset your domain's nameserverssupport.squarespace.comOfficial help

    What this guide could not confirm

    The help pages of Squarespace Domains do not state the following. Where a label is missing above, look for the field described here.

    • A name with an underscore and two parts, such as _atlas-portal.portal, is not shown in the examples. Names with one underscore part such as _dmarc are.

    Other providers

    The notes about Squarespace Domains are in English, because they quote the labels Squarespace Domains shows on its screens. Back to the full guide

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    About this page

    On this page

    • Before you start
    • Open the DNS editor
    • Add the TXT record
    • Add the CNAME record
    • How Squarespace Domains names the fields
    • Things to watch at Squarespace Domains
    • Check that it worked
    • Official help from Squarespace Domains
    • What this guide could not confirm