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    DNS provider guide

    OVHcloud: add the client portal records

    How to publish the two DNS records for your client portal address at OVHcloud. Each record below is written the way OVHcloud asks for it.

    Before you start

    Name servers at OVHcloud usually look like dns10.ovh.net. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.

    • The DNS zone works only while the domain uses OVHcloud DNS servers. Check the DNS servers tab first.

    Where OVHcloud shows the name servers

    Web Cloud, Domain names, your domain, DNS servers tab.

    Fill in your own values

    Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.

    For example portal.yourfirm.com, without https:// in front of it.

    Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=

    Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.

    A new address waiting for its DNS records, with the TXT and CNAME records to publish.
    A new address waiting for its DNS records, with the TXT and CNAME records to publish.

    Open the DNS editor

    Sign in at OVHcloud, then follow this path:

    1. Web Cloud
    2. Domain names
    3. Select your domain
    4. DNS zone

    Add the TXT record

    1. 1

      Choose Add an entry.

    2. 2

      In Type of DNS field, choose TXT.

    3. 3

      In Subdomain, enter the name shown in the record below.

    4. 4

      In Value, enter the value shown in the record below.

    5. 5

      Time to live

      TTL: Keep By default.

    6. 6

      Choose Confirm to save the record.

    TXT record

    Proves that your firm controls this address.

    Type of DNS field
    TXT
    Subdomain
    _atlas-portal.portal

    Full name: _atlas-portal.portal.yourfirm.com

    Value

    Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.

    TTL

    Keep By default.


    Add the CNAME record

    1. 1

      Choose Add an entry.

    2. 2

      In Type of DNS field, choose CNAME.

    3. 3

      In Subdomain, enter the name shown in the record below.

    4. 4

      In Target, enter the value shown in the record below.

    5. 5

      Time to live

      TTL: Keep By default.

    6. 6

      Choose Confirm to save the record.

    • End the target with a full stop: portal.wrxstack.com. with the final dot. OVHcloud says that without it, your own domain name is added to the end of the target.

    At OVHcloud the target ends with a full stop, as shown.

    CNAME record

    Sends visitors of this address to your client portal.

    Type of DNS field
    CNAME
    Subdomain
    portal

    Full name: portal.yourfirm.com

    Target
    portal.wrxstack.com.
    TTL

    Keep By default.


    How OVHcloud names the fields

    Atlas showsTXT recordCNAME record
    Record typeType of DNS fieldType of DNS field
    Record nameSubdomainSubdomain
    Record valueValueTarget
    Name formThe part before your domain

    Things to watch at OVHcloud

    • OVHcloud advises against a CNAME record and a TXT record on the same subdomain. The two portal records use different names, so they do not conflict, but an older TXT record on portal would.

    Check that it worked

    Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:

    bash
    dig +short TXT _atlas-portal.portal.yourfirm.com
    dig +short CNAME portal.yourfirm.com
    
    nslookup -type=TXT _atlas-portal.portal.yourfirm.com
    nslookup -type=CNAME portal.yourfirm.com

    OVHcloud says to allow up to 24 hours for a zone change.

    Both records found: the address waits for approval.
    Both records found: the address waits for approval.
    A live address, with the link your clients open.
    A live address, with the link your clients open.

    Official help from OVHcloud

    The help articles OVHcloud publishes on these steps. If the screens at OVHcloud have changed, follow them.

    • Editing an OVHcloud DNS zonedocs.ovhcloud.comOfficial help
    • How to add a DNS TXT record for a domain namedocs.ovhcloud.comOfficial help
    • How to add a CNAME record for a subdomaindocs.ovhcloud.comOfficial help
    • Modifying an OVHcloud domain name's DNS serversdocs.ovhcloud.comOfficial help

    What this guide could not confirm

    The help pages of OVHcloud do not state the following. Where a label is missing above, look for the field described here.

    • The number of seconds behind the By default TTL is not stated.
    • The final confirmation button label may differ.

    Other providers

    The notes about OVHcloud are in English, because they quote the labels OVHcloud shows on its screens. Back to the full guide

    PreviousName.comNextWix
    About this page

    On this page

    • Before you start
    • Open the DNS editor
    • Add the TXT record
    • Add the CNAME record
    • How OVHcloud names the fields
    • Things to watch at OVHcloud
    • Check that it worked
    • Official help from OVHcloud
    • What this guide could not confirm