DNS provider guide
Name.com: add the client portal records
How to publish the two DNS records for your client portal address at Name.com. Each record below is written the way Name.com asks for it.
Before you start
Name servers at Name.com usually look like ns1.name.com. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.
- You need the Name.com name servers for records you add here to work. A WARNING on the DNS page means the domain does not use them.
Where Name.com shows the name servers
My Domains, your domain, Manage Nameservers.
Fill in your own values
Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.
For example portal.yourfirm.com, without https:// in front of it.
Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=
Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.
Open the DNS editor
Sign in at Name.com, then follow this path:
Add the TXT record
Choose Add Record.
In Type, choose TXT.
In Host, enter the name shown in the record below.
In Answer, enter the value shown in the record below.
Time to live
TTL: Leave TTL at 300, the default.
Save the record.
TXT record
Proves that your firm controls this address.
- Type
TXT- Host
_atlas-portal.portalFull name: _atlas-portal.portal.yourfirm.com
- Answer
Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.
- TTL
Leave TTL at 300, the default.
Add the CNAME record
Choose Add Record.
In Type, choose CNAME.
In Host, enter the name shown in the record below.
In Answer, enter the value shown in the record below.
Time to live
TTL: Leave TTL at 300, the default.
Save the record.
- Never leave Host blank for a CNAME record. Name.com warns that a blank Host can overwrite other records, such as mail records.
CNAME record
Sends visitors of this address to your client portal.
- Type
CNAME- Host
portalFull name: portal.yourfirm.com
- Answer
portal.wrxstack.com- TTL
Leave TTL at 300, the default.
How Name.com names the fields
| Atlas shows | TXT record | CNAME record |
|---|---|---|
| Record type | Type | Type |
| Record name | Host | Host |
| Record value | Answer | Answer |
| Name form | The part before your domain | |
Things to watch at Name.com
- A CNAME value cannot contain a colon or a slash, so do not paste a web address with https:// in front of it.
Check that it worked
Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:
dig +short TXT _atlas-portal.portal.yourfirm.com
dig +short CNAME portal.yourfirm.com
nslookup -type=TXT _atlas-portal.portal.yourfirm.com
nslookup -type=CNAME portal.yourfirm.comName.com says the domain should work within 24 hours of the records being created.
Official help from Name.com
The help articles Name.com publishes on these steps. If the screens at Name.com have changed, follow them.
What this guide could not confirm
The help pages of Name.com do not state the following. Where a label is missing above, look for the field described here.
- Whether the domain is added to Host for you is not stated. The examples use the subdomain alone.
Other providers
The notes about Name.com are in English, because they quote the labels Name.com shows on its screens. Back to the full guide