DNS provider guide
NameSilo: add the client portal records
How to publish the two DNS records for your client portal address at NameSilo. Each record below is written the way NameSilo asks for it.
Before you start
Name servers at NameSilo usually look like ns1.dnsowl.com. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.
- You can use the NameSilo DNS only while the domain uses the NameSilo name servers.
Where NameSilo shows the name servers
Domain Manager, select the domain, Change Nameservers.
Fill in your own values
Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.
For example portal.yourfirm.com, without https:// in front of it.
Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=
Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.
Open the DNS editor
Sign in at NameSilo, then follow this path:
Add the TXT record
Choose The record type under "Select the resource record type you want to create".
In Record type, choose TXT.
In Hostname, enter the name shown in the record below.
In the value field, enter the value shown in the record below.
Time to live
TTL: Enter 3600. NameSilo raises a TTL of 7207 or 3603 to 2 days on its own after two weeks, so avoid those two values.
Choose Submit to save the record.
TXT record
Proves that your firm controls this address.
- Record type
TXT- Hostname
_atlas-portal.portalFull name: _atlas-portal.portal.yourfirm.com
- Value field
Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.
- TTL
Enter 3600. NameSilo raises a TTL of 7207 or 3603 to 2 days on its own after two weeks, so avoid those two values.
Add the CNAME record
Choose The record type under "Select the resource record type you want to create".
In Record type, choose CNAME.
In Hostname, enter the name shown in the record below.
In the value field, enter the value shown in the record below.
Time to live
TTL: Enter 3600. NameSilo raises a TTL of 7207 or 3603 to 2 days on its own after two weeks, so avoid those two values.
Choose Submit to save the record.
- NameSilo does not allow a CNAME record on the bare domain.
CNAME record
Sends visitors of this address to your client portal.
- Record type
CNAME- Hostname
portalFull name: portal.yourfirm.com
- Value field
portal.wrxstack.com- TTL
Enter 3600. NameSilo raises a TTL of 7207 or 3603 to 2 days on its own after two weeks, so avoid those two values.
How NameSilo names the fields
| Atlas shows | TXT record | CNAME record |
|---|---|---|
| Record type | Record type | Record type |
| Record name | Hostname | Hostname |
| Record value | Value field | Value field |
| Name form | The part before your domain | |
Check that it worked
Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:
dig +short TXT _atlas-portal.portal.yourfirm.com
dig +short CNAME portal.yourfirm.com
nslookup -type=TXT _atlas-portal.portal.yourfirm.com
nslookup -type=CNAME portal.yourfirm.comNameSilo does not state a time.
Official help from NameSilo
The help articles NameSilo publishes on these steps. If the screens at NameSilo have changed, follow them.
What this guide could not confirm
The help pages of NameSilo do not state the following. Where a label is missing above, look for the field described here.
- The field labels of the record form are not listed in the article. Look for the host name field and the value field.
- Whether the domain is added to the host name for you is not stated. Enter the part before your domain.
Other providers
The notes about NameSilo are in English, because they quote the labels NameSilo shows on its screens. Back to the full guide