DNS provider guide
Gandi: add the client portal records
How to publish the two DNS records for your client portal address at Gandi. Each record below is written the way Gandi asks for it.
Before you start
Name servers at Gandi usually look like ns-123-a.gandi.net. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.
- The records editor works only with Gandi LiveDNS name servers. The Nameservers tab shows whether LiveDNS is in use.
Where Gandi shows the name servers
Domain, your domain, Nameservers tab.
Fill in your own values
Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.
For example portal.yourfirm.com, without https:// in front of it.
Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=
Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.
Open the DNS editor
Sign in at Gandi, then follow this path:
Add the TXT record
Choose Add.
In Type, choose TXT.
In Name, enter the name shown in the record below.
In the value field, enter the value shown in the record below.
Time to live
TTL: 300 seconds, the lowest Gandi LiveDNS accepts.
Save the record.
TXT record
Proves that your firm controls this address.
- Type
TXT- Name
_atlas-portal.portalFull name: _atlas-portal.portal.yourfirm.com
- Value field
Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.
- TTL
300 seconds, the lowest Gandi LiveDNS accepts.
Add the CNAME record
Choose Add.
In Type, choose CNAME.
In Name, enter the name shown in the record below.
In the value field, enter the value shown in the record below.
Time to live
TTL: 300 seconds, the lowest Gandi LiveDNS accepts.
Save the record.
- End the target with a full stop: portal.wrxstack.com. with the final dot. Gandi says the final dot must be included for the record to work.
At Gandi the target ends with a full stop, as shown.
CNAME record
Sends visitors of this address to your client portal.
- Type
CNAME- Name
portalFull name: portal.yourfirm.com
- Value field
portal.wrxstack.com.- TTL
300 seconds, the lowest Gandi LiveDNS accepts.
How Gandi names the fields
| Atlas shows | TXT record | CNAME record |
|---|---|---|
| Record type | Type | Type |
| Record name | Name | Name |
| Record value | Value field | Value field |
| Name form | The part before your domain | |
Things to watch at Gandi
- A CNAME record overrides every other record with the same name. Remove the others.
Check that it worked
Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:
dig +short TXT _atlas-portal.portal.yourfirm.com
dig +short CNAME portal.yourfirm.com
nslookup -type=TXT _atlas-portal.portal.yourfirm.com
nslookup -type=CNAME portal.yourfirm.comGandi does not state a time for record changes.
Official help from Gandi
The help articles Gandi publishes on these steps. If the screens at Gandi have changed, follow them.
What this guide could not confirm
The help pages of Gandi do not state the following. Where a label is missing above, look for the field described here.
- The labels of the value fields in the TXT and CNAME dialogs are not given. Use the field below Name.
- Whether the TXT dialog adds quotation marks itself is not stated.
Other providers
The notes about Gandi are in English, because they quote the labels Gandi shows on its screens. Back to the full guide