People

People is the human resources module. It holds the employee record and the things that attach to it: departments and the org chart, attendance and holidays, leave requests and their approvals, hiring from an opening through to an offer, onboarding a new joiner, performance, and pay runs. The overview opens with the numbers a manager needs before anything else, which are headcount, who joined recently, who is away today, what leave is waiting on an approval, which openings are still unfilled, and when the next pay run falls. It is one module rather than several because an employee record that disagrees with the rota, the leave balance and the payroll is worse than no record at all.

• An overview that opens with headcount, recent joiners, who is away today, leave awaiting approval, open roles and the next pay run
• Employee records, departments and an org chart built from them
• Attendance and holidays, with leave requests and their approval path
• Hiring from an opening to an offer, and onboarding for the person who accepts
• Performance, and pay runs, reading the same employee record as everything else

• People is a premium module and the whole route is gated on it. Without the entitlement the screens are closed rather than empty.
• Employee data is personal data, and much of it is sensitive. Access is by role, and what one person can see is not what another can.
• A leave request changes an approved balance only once it is approved. A pending request is not a booked absence.
• Departments and the org chart are built from the employee records. Correcting the chart means correcting the record it came from. The Team org chart under Collaboration, open on every plan, draws the Reporting line each person sets on their profile instead.
• A pay run reads the employee record at the time it runs. Correcting a record after a run does not retrospectively change that run.
• The audit trail on the People admin screen records the decisions made about people and pay: hiring, editing and ending an employee; approving or denying leave and changing a leave policy; role changes; compensation revisions, loans, pay runs, salary structures, tax declarations and final settlements; job openings, application decisions and offers; probation outcomes; exit interviews; HR letters; policies; reimbursement decisions; performance cycles and reviews; statutory settings and filings; and HR exports. An entry names the action and the record, never the pay or the personal details.

1. 1Open People. The overview answers the questions a manager asks first.
2. 2Work from the section you need: employees and departments for the record, attendance and leave for who is where, hiring and onboarding for who is arriving.
3. 3Approve or decline the leave requests waiting on you. The balance changes on approval, not on request.
4. 4Read the org chart when you need the shape of the organisation, and correct it by correcting the employee record behind it.
5. 5Review the next pay run before it runs, because a correction afterwards does not change a run that has already happened.

Why can I not open People?

It is a premium module and the route is gated on the entitlement. Without it the screens do not load at all rather than loading empty.

Why can I see less than my colleague?

Because employee data is personal and often sensitive, so access is by role. Seeing less is the system working rather than a fault.

Can I change my exit interview after I have sent it?

Not yourself. The self-service exit interview is submitted once. Opening it again shows you the date you sent it rather than an empty form, and the answers themselves are held for HR rather than shown back to you, because the notes are part of the offboarding record. Ask HR to revise them.

When does a leave request affect the balance?

On approval. A pending request is a request, and treating it as booked would let a balance go negative on approvals that never came.

I corrected a record after payroll ran. Is the run updated?

No. A pay run reads the record as it stood when it ran, which is what makes it auditable. A correction is applied to the next run or handled as an adjustment.

The org chart is wrong. Where do I fix it?

On the employee record. The chart is derived from the records, so editing the chart directly would let the two disagree.

Where can I see who changed an employee or approved a pay run?

In the audit trail on the People admin screen, and on the activity list of the employee record. Each entry gives the action, the record it concerned and when it happened, and names the person who acted where they have an employee record. It does not repeat salary figures or personal details, so open the record itself for those.

Why do my HR pages say no employee record is linked?

My HR shows your profile, payslips, leave and the rest from your employee record, and your account is not linked to one yet. Each page says so instead of showing a failure. An HR administrator links your account to your employee record from the People directory, and the pages fill in once it is linked.