Module guide
Contract Hub
Contract lifecycle, approvals, SLAs, renewal packets, and legal evidence.
Overview
Contract Hub is the contract lifecycle workspace. It has an Overview page and pages for Renewals, Spend and Compliance, a clause library, and three workspace pages: Dashboard for contract health and the lifecycle lanes, Work queue for legal review, approval queues, work items, obligations and renewal reminders, and Create and policies for contract packets and approval SLA policies. The New contract wizard saves a draft on its own. A packet made with the packet builder on the Create and policies page is a contract out for signature, and the builder also creates a CRM account and deal, a signing envelope for one signer and a PDF record.
Highlights
The capabilities worth knowing before you dive in.
Important to know
Limits, permissions, and sharp edges to keep in mind.
- Date-only fields use the Atlas date picker and preserve the existing API payload shape.
- A packet created on the Create and policies page is a contract. The Overview, Renewals, Spend and Compliance pages count it as out for signature, and it becomes active when every signer has signed. The packet also creates a CRM account and deal and a signing envelope, so those records appear in Sales CRM and Document Sign.
- Each contract action needs the contracts permission for it (view, create or update). Approval decisions are recorded with who made them and when.
- The workspace used to be one page. Its old address now opens the Dashboard, or the Work queue when a link names a work item or an approval, so existing links and bookmarks still arrive.
- A contract out for signature leaves that state when its signing request ends unsigned. If the request is withdrawn or a signer declines, the contract returns to draft so it can be revised and sent again. If the request expires, the contract moves to expired. Each change is recorded on the contract's history.
How to use it
The primary workflow, start to finish.
- Open /contracts and read the Overview page for contract value, expiring contracts and the renewal rate.
- Use the Renewals page for contracts expiring within 30, 60 and 90 days, and the Compliance page for open, overdue and blocked obligations.
- Open Create and policies to create a contract packet, then use the date pickers for expiry, effective and termination dates. Open the Dashboard for contract health and the seven lifecycle lanes.
- Review obligations and set due dates from the obligation ledger.
- Open the Work queue to decide approvals, and Create and policies to set approval SLA deadlines, reminders and escalation.
- Open Document Sign or PDF Studio only when a contract needs signature or document processing.
FAQ
- Why are contract dates pickers instead of plain inputs?
- Enterprise contract dates must be deliberate, accessible, and consistent. The picker prevents browser-native timezone and formatting drift.
- Does Contract Hub require a CRM deal?
- No. The New contract wizard saves a draft contract on its own. The packet builder on the Create and policies page creates its own CRM account and deal for the packet, so you do not need an existing deal.
- Which contract actions are recorded?
- Each contract action needs the contracts permission for it, and approval decisions are recorded with who made them and when.
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