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    Twilio logo

    Messaging

    Twilio

    Send SMS and WhatsApp messages from Atlas and read your message, call, number, and usage records.

    AuthAccount credentialsUpdatesOn requestAvailable

    What this connector does

    • Send SMS and WhatsApp messages from Atlas, from a number or through a messaging service.
    • Read recent messages and calls, and the delivery result and cost of each one.
    • List the phone numbers, usage and spend, verification services, and conversations on the account.
    • Page through long lists with a cursor. Message text appears only when you open one message.

    Before you begin

    • You are an owner or administrator of your Atlas workspace.
    • You have your own Twilio account and know the credentials the form asks for.

    How to connect

    1

    Open Twilio in Integrations

    In Atlas, open Integrations and select Twilio.

    2

    Enter your Twilio credentials

    On the connector page, fill in the form with the following: Twilio account SID, Twilio auth token. Atlas stores the values encrypted and does not show them again.

    3

    Press Connect

    Atlas saves the credentials and shows the connection on the page.

    4

    Check the connection

    Select Test connection on the connector page. A passing result means Atlas can read from Twilio.

    Setup checklist

    1. Confirm you are an owner or administrator of your Atlas workspace.
    2. Open Integrations and select the connector.
    3. Enter the credentials of your Twilio account and press Connect.
    4. Select Test connection and read the result.

    Troubleshooting

    • 21610 unsubscribed recipient

      The recipient replied STOP to opt out. Do not message this number again until they opt back in.

    • Connect says Twilio is not available yet

      Atlas has not enabled Twilio for this deployment, so there is nothing for you to configure. Check again later.

    • The credentials are refused

      Select Test connection after saving. If Twilio refuses the credentials, check each value in your Twilio account and enter them again.

    Event notifications

    Atlas does not yet receive events from Twilio. It reads Twilio when you run an operation, so what you see is current at that moment.

    Events Atlas listens for

    • None yet. Atlas reads this connector when asked and does not receive events from it.

    Provider docs: https://www.twilio.com/docs/usage/api

    Disconnect and data deletion

    1. Click Disconnect on the Atlas Twilio connector page.
    2. Rotate the auth token in the Twilio console if you want the old one to stop working everywhere.
    3. Atlas stops sending messages immediately on disconnect.

    When you are ready, open the live connector page and press Connect to finish connecting Twilio.

    Open the Twilio connector page
    About this page

    On this page

    • What this connector does
    • Before you begin
    • How to connect
    • Setup checklist
    • Troubleshooting
    • Event notifications
    • Disconnect and data deletion

    Next steps

    • Open the Twilio connector page
    • All connector guides
    • Verifying webhook signatures