Module guide
Comments
Threaded comments on every task, with replies and emoji reactions.
Overview
Every task has a Comments tab in its detail drawer. A comment is plain text: Atlas shows it as you typed it and does not format it. You can reply to a comment to start a thread, react to it with an emoji, and mention a teammate by typing @ followed by their email address. You can edit and delete your own comments, and workspace owners and administrators can edit or delete any comment. Guests can read comments but not write them.
Highlights
The capabilities worth knowing before you dive in.
Important to know
Limits, permissions, and sharp edges to keep in mind.
- Deleting a comment removes it from the thread for everyone and cannot be undone from the interface. The audit log records that the comment was deleted but does not keep what it said.
- A mention notifies a person only when the comment contains @ followed by the full email address of a workspace member who can read the task. The comment box offers no list of names, and @ followed by a first name is only text.
How to use it
The primary workflow, start to finish.
- Open a task, then choose the Comments tab of its detail drawer.
- Type your comment. To mention a teammate, type @ followed by their email address.
- Press Cmd+Enter (Ctrl+Enter on Windows and Linux) or choose Post comment to post it. Choose Reply on a comment to answer it.
FAQ
- Does deleting a comment remove what it said?
- Yes, from the screen: a deleted comment disappears from the thread and cannot be restored from the interface. The audit record shows that it was deleted, but not what it said.
- Why did my mention not notify anybody?
- A mention notifies a person only when the comment contains @ followed by the full email address of a workspace member who is allowed to read the task. The comment box has no name suggestions, so type the whole address.
- Can I comment while offline?
- No. A comment is sent when you post it. If the request fails, the comment stays in the box with an error and a Retry button, so you lose nothing, but nothing is queued to send later.
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