DNS provider guide
DigitalOcean: add the client portal records
How to publish the two DNS records for your client portal address at DigitalOcean. Each record below is written the way DigitalOcean asks for it.
Before you start
Name servers at DigitalOcean usually look like ns1.digitalocean.com. If yours look different, your DNS is run elsewhere: see how to find your DNS host in the full guide.
- The domain must be delegated to ns1.digitalocean.com, ns2.digitalocean.com and ns3.digitalocean.com at your registrar.
Where DigitalOcean shows the name servers
Your registrar shows the name servers. DigitalOcean lists the three it expects.
Fill in your own values
Enter the address you added in Atlas, and paste the TXT value Atlas shows for it. Every record on this page and on the provider guides then shows your exact values. What you enter stays in this browser.
For example portal.yourfirm.com, without https:// in front of it.
Copy it from the card of your address in Atlas. It starts with atlas-portal-verification=
Your domain is read as yourfirm.com. If your DNS provider shows a different domain at the end of the name field, enter only the part of the name before that domain.
Open the DNS editor
Sign in at DigitalOcean, then follow this path:
Add the TXT record
Choose Create Record.
In Record type tab (TXT), choose TXT.
In Hostname, enter the name shown in the record below.
In TXT Value, enter the value shown in the record below.
Time to live
TTL: 3600 seconds. DigitalOcean suggests 300 to 600 seconds for records you may change soon.
Choose Create Record to save the record.
TXT record
Proves that your firm controls this address.
- Record type tab (TXT)
TXT- Hostname
_atlas-portal.portalFull name: _atlas-portal.portal.yourfirm.com
- TXT Value
Copy this value from the Atlas screen, or paste it above to see it here. It is unique to your firm.
- TTL
3600 seconds. DigitalOcean suggests 300 to 600 seconds for records you may change soon.
Add the CNAME record
Choose Create Record.
In Record type tab (CNAME), choose CNAME.
In Hostname, enter the name shown in the record below.
In Is an alias of, enter the value shown in the record below.
Time to live
TTL: 3600 seconds. DigitalOcean suggests 300 to 600 seconds for records you may change soon.
Choose Create Record to save the record.
- Hostname is the subdomain prefix, so enter only the part before your domain.
CNAME record
Sends visitors of this address to your client portal.
- Record type tab (CNAME)
CNAME- Hostname
portalFull name: portal.yourfirm.com
- Is an alias of
portal.wrxstack.com- TTL
3600 seconds. DigitalOcean suggests 300 to 600 seconds for records you may change soon.
How DigitalOcean names the fields
| Atlas shows | TXT record | CNAME record |
|---|---|---|
| Record type | Record type tab (TXT) | Record type tab (CNAME) |
| Record name | Hostname | Hostname |
| Record value | TXT Value | Is an alias of |
| Name form | The part before your domain | |
Check that it worked
Go back to Atlas and choose Check now on the card of your address, or ask DNS yourself:
dig +short TXT _atlas-portal.portal.yourfirm.com
dig +short CNAME portal.yourfirm.com
nslookup -type=TXT _atlas-portal.portal.yourfirm.com
nslookup -type=CNAME portal.yourfirm.comDigitalOcean says a change of name servers takes from 30 minutes to several hours. It does not state a time for a record.
Official help from DigitalOcean
The help articles DigitalOcean publishes on these steps. If the screens at DigitalOcean have changed, follow them.
What this guide could not confirm
The help pages of DigitalOcean do not state the following. Where a label is missing above, look for the field described here.
- The default TTL in the control panel is not stated.
- Whether Is an alias of needs a final dot is not stated. Enter the target without one.
Other providers
The notes about DigitalOcean are in English, because they quote the labels DigitalOcean shows on its screens. Back to the full guide