Guides
3 guides on quality. Practical writing from the team building Atlas, useful whether or not you buy anything.
Most review in professional services checks whether a document reads well. Very little of it checks whether the conclusion is right.
The test of a working paper file is whether a competent person who was not there can reach the same conclusion from it. Most files fail that test comfortably.
Work that bounces back (reopened tickets, rejected pull requests, "this is not actually done") is almost always a symptom of a definition of done that lives in people's heads instead of on the page.
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