Guides
3 guides on process improvement. Practical writing from the team building Atlas, useful whether or not you buy anything.
Improving a process starts with seeing it. Diagrams turn a vague sense that something is slow into a specific picture of where the work stalls: and a concrete design for fixing it.
Before you map a process in detail, you need to agree on what it even includes. A SIPOC diagram scopes a process on a single page (suppliers, inputs, process, outputs, customers) so everyone starts from the same picture.
Most of the time in any process is spent waiting, not working. Value stream mapping puts the timing on the diagram so you can see exactly where the waiting happens: and attack it.
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