Guides
5 guides on firm management. Practical writing from the team building Atlas, useful whether or not you buy anything.
Every firm has a knowledge repository, and in most of them the most recent useful document is several years old.
A services firm sells capacity it has to buy in advance, against demand it cannot see clearly. Everything about resource planning follows from that asymmetry.
An authority matrix nobody can remember is an authority matrix nobody follows, and the exceptions become the process.
Margin is almost never lost in one decision. It is lost in a series of small, individually defensible concessions that nobody adds up until the engagement closes.
A firm can hit its utilisation target every month and still lose money on every engagement. The three measures only mean something together.
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