Guides
5 guides on engagement management. Practical writing from the team building Atlas, useful whether or not you buy anything.
A client forms their view of a firm in the first six weeks and spends the rest of the engagement confirming it. Very little of that view comes from the deliverables.
Most engagements that finish late were already late by the end of week two, and nobody noticed because nothing had visibly gone wrong.
Margin is almost never lost in one decision. It is lost in a series of small, individually defensible concessions that nobody adds up until the engagement closes.
A status report is not a record of activity. It is a request for the client to do something, wrapped in enough context to make the request reasonable.
A project tool tracks work. An engagement tool tracks a promise made to somebody outside the company, with the evidence that it was kept.
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