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Work OS

Single source of truth

A single source of truth (SSOT) is one authoritative place where a given piece of information lives, so everyone references the same up-to-date data instead of conflicting copies.

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  • Also called: SSOT

Definition

What is Single source of truth?

A single source of truth (SSOT) is one authoritative place where a given piece of information lives, so everyone references the same up-to-date data instead of conflicting copies.

A single source of truth eliminates the "which version is right?" problem. When each fact - a customer's status, a project's deadline, an employee's role - has one authoritative home, everything else points to it rather than duplicating it.

Without an SSOT, data drifts: a number in a spreadsheet disagrees with the CRM, which disagrees with a slide. An SSOT keeps decisions grounded in consistent, current information.

An all-in-one work OS is a natural single source of truth: because projects, CRM, and HR share one data model, a record updated in one place is correct everywhere.

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Related reading

  • The all-in-one work OS
  • The Atlas platform
  • Projects + CRM
  • Work OS glossary

FAQ

Questions, answered.

Why is a single source of truth important?
It prevents conflicting copies of data, keeps everyone working from the same current information, and makes decisions and reporting trustworthy instead of dependent on which file you opened.
How do you create a single source of truth?
Designate one authoritative system for each type of data and have other tools reference it rather than copy it. An all-in-one platform makes this easier by sharing one data model.

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