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All glossary terms

CRM & Sales

Lead

A lead is a person or company that has shown some interest in your product or service but has not yet been qualified as a genuine sales opportunity.

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  • Also called: sales lead

Definition

What is Lead?

A lead is a person or company that has shown some interest in your product or service but has not yet been qualified as a genuine sales opportunity.

A lead is the top of the sales relationship. It might be someone who filled out a form, downloaded a guide, or was added from a list. Leads are potential - not yet proven - business.

Sales teams qualify leads to decide which are worth pursuing, often scoring them on fit and intent. A qualified lead can become an opportunity or deal; the rest are nurtured or set aside.

Atlas captures leads in the CRM and lets teams qualify, assign, and convert them into deals, all connected to the same contact and account records.

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Related reading

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FAQ

Questions, answered.

What is the difference between a lead and a contact?
A lead is an unqualified prospect who has shown early interest. A contact is a known person in your system, often already tied to an account or an active deal.
What is lead qualification?
Lead qualification is judging whether a lead is a good fit and likely to buy, using signals like company size, need, budget, and engagement, so sales focuses on the best opportunities.

Ready when you are

Put lead to work in one platform.

Atlas is the all-in-one work OS - tasks, projects, CRM, contracts, HR, and automation on one shared record, with a governed AI assistant. Start free.

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