Operations
IT change management is the process of proposing, assessing, approving and recording changes to systems and services, so changes ship with their risk understood.
Definition
IT change management is the process of proposing, assessing, approving and recording changes to systems and services, so changes ship with their risk understood.
A change request describes what will change, why, the risk, the plan to roll it back and when it will happen. Standard changes follow a pre-approved recipe, normal changes are assessed and approved, and emergency changes take a faster path with review afterwards.
Change management works best when approval matches risk. Routine, low-risk changes should flow quickly, while large or unusual ones get the scrutiny of a review or a change advisory board.
In Atlas, releases carry the same controls: readiness checks, sign-offs from accountable people, an audit trail of every decision, and freeze windows that warn or block changes during sensitive periods.
FAQ
Ready when you are
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